• We only accept the return with proper RMA issued case
o Return request can be made within 30 days after the shipment received date
o The returnable item must be an item sold by allup.com
o Free return shipping – AllUP will provide a UPS return label
• Restocking fee may be applied for certain condition
o Full amount refund
AllUP receives the returning item within 15 days after RMA issued date.
Returning the item with all manuals, accessories and packaging that is with original condition that AllUP sent.
o 80% refund (20% restocking fee)
Any of above condition is not met.
All tablets and non-AllUP products
• Samsung tablets
• 3rd party manufactured peripherals
o Scanner, printer, pin pads and etc